Frequently Asked Questions
Machine
How does the Bello machine work?
Bello filters your tap water and lets you create any type of non-carbonated drink, from 0-calorie flavored waters to functional wellness drinks like lemon-ginger, using our Bello capsules.
It's simple: place a capsule, choose your flavor intensity, press a button, and enjoy.
Can I use the Bello machine without a capsule?
Yes. You can use Bello as a water filter only. Adding a capsule is completely optional.
What comes with the machine?
The Bello machine comes with everything you need to get started:
- Bello machine
- Activated carbon block filter (not installed)
- Power cord
What types of beverages can I make with Bello?
You can make 0-calorie flavored waters, functional wellness drinks, and iced teas, all without added sugar, artificial sweeteners, or preservatives.
What’s inside Bello capsules?
Bello capsules contain natural concentrates made from real fruit and plant extracts, vitamins, and minerals, without any added sugar, sweeteners, or preservatives.
The capsules are made of recyclable glass and are multi-serving, making between 15 and 50 drinks depending on the flavor line.
Do I have to use the whole capsule at once?
No. You can make one drink at a time, then store the capsule in the fridge for your next use. There’s no need to close or reseal it — capsules don’t leak thanks to the built-in silicon membrane.
Is the machine easy to use?
Yes. Install the filter, plug it in, and you're ready to go. Place a capsule, choose your flavor intensity, press the button, and that's it.
Does the machine need WiFi?
No. WiFi is optional. Connecting to WiFi lets you track hydration, manage capsule reordering, and get maintenance reminders through the Bello app.
Capsules
What’s inside Bello capsules?
Bello capsules contain natural concentrates made from real fruit and plant extracts, vitamins, and minerals, without any added sugar, sweeteners, or preservatives.
What are Bello capsules made of?
The capsules are made of recyclable glass with a built-in silicon membrane to prevent leaking between uses.
How many drinks does one capsule make?
Each capsule makes between 15 and 50 drinks, depending on the flavor line.
Do I have to use the whole capsule at once?
No. You can make one drink at a time, then store the capsule in the fridge for your next use. There’s no need to close or reseal it — capsules don’t leak.
Filter
What kind of filter does Bello use?
Bello uses a plant-based activated carbon block filter, considered the gold standard in water filtration. It removes harmful contaminants while retaining essential minerals like calcium and magnesium, giving you cleaner and better-tasting water.
How is the Bello filter different from a regular water pitcher filter?
Most water pitcher filters use loose carbon granules and rely on gravity, meaning water simply drips through larger pores and may not filter as effectively.
Bello’s filter uses a solid carbon block and a pump that pushes water through tight pores under pressure. This removes a wider range of contaminants, filters faster, and meets higher certification standards.
What does the Bello filter remove?
The Bello filter removes over 66 contaminants, including chlorine, lead, microplastics, PFAS, pesticides, pharmaceuticals, and more, while preserving healthy minerals.
What types of beverages can I make with Bello?
You can make 0-calorie flavored waters, functional wellness drinks, and iced teas, all without added sugar, artificial sweeteners, or preservatives.