Shipping policy
At Bello, we strive to ensure that your orders reach you promptly and in perfect condition. Here’s everything you need to know about our shipping process:
Shipping Destinations
Currently, Bello ships within Canada and the United States.
Shipping Times
- Canada: Orders are typically delivered within 10 business days after processing.
- United States: Orders are typically delivered within 10 business days after processing.
Please note that business days do not include weekends or public holidays.
Order Processing Time
Once your order is placed, it will be processed and prepared for shipment within 1-2 business days. You will receive a confirmation email with tracking information as soon as your order is dispatched.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor its journey.
Missing or Delayed Orders
If your order is delayed beyond the estimated delivery window, please contact our customer service team at lisa@bellowater.co, and we will do our best to resolve the issue.